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Insurance Claims

How Public Adjusting Works

Insurance companies have adjusters looking out for their bottom line. You deserve someone looking out for yours.

It Pays to Hire an Adjuster

It pays to hire a public adjuster

Source: OPPAGA Analysis

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How Public Adjusting Works—and Why It Can Make a Big Difference in Your Insurance Claim

Dealing with an insurance claim after property damage can feel overwhelming. Between confusing policy language, detailed paperwork, and negotiations with the insurance company, many property owners are unsure if they are receiving the full settlement they deserve. That is where a public adjuster comes in.

Public adjusting is designed to protect you, the policyholder—not the insurance company. At TL Public Adjusting in North Carolina, our role is to act as your advocate throughout the entire claims process, helping you navigate the system with confidence and clarity.

What Is a Public Adjuster?

A public adjuster is a licensed insurance professional who represents policyholders during property insurance claims. Unlike insurance company adjusters, who work for the insurer, public adjusters work exclusively for you.

Their job is to:

  • Review your insurance policy in detail

  • Document and evaluate all covered damage

  • Prepare accurate, professional estimates

  • Negotiate directly with the insurance company on your behalf

The goal is simple: to help you receive a fair and complete settlement so you can properly repair or rebuild your property.

Why Many Policyholders Struggle Without Help

Insurance policies are complex, and claims often involve far more than visible damage. Structural issues, code upgrades, hidden moisture, and material pricing can all affect the final settlement. Unfortunately, these details are often overlooked or undervalued without expert representation.

Public adjusting helps level the playing field by ensuring nothing is missed and your claim is handled thoroughly and professionally.

How Public Adjusting & Expert Estimating Services Work

Here is a simple breakdown of the TL Public Adjusting process using easy-to-follow steps:

Initial Consultation

We start with a free consultation to review your situation, discuss your damage, and determine how we can help.

Policy Review

We carefully analyze your insurance policy to identify coverage, exclusions, and benefits you may not realize you have.

Damage Inspection

Our team conducts a detailed inspection of your property, documenting all visible and hidden damage related to the loss.

Expert Estimating

Using professional estimating tools and industry standards, we prepare a comprehensive and accurate damage estimate that reflects true repair costs.

Claim Preparation

We compile all documentation, estimates, and evidence into a strong claim package submitted to the insurance company.

Claim Preparation

We compile all documentation, estimates, and evidence into a strong claim package submitted to the insurance company.

Claim Resolution

Once a proper settlement is reached, we review the outcome with you and ensure everything aligns with your policy and damages.

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When Should You Consider Hiring a Public Adjuster?

Public adjusting is especially helpful if:

  • Your claim was denied or underpaid

  • You are facing a large or complex loss

  • You do not have time to manage the claim yourself

  • You feel uncertain about the insurance company’s estimate

Even if your claim is already in progress, a public adjuster can often step in and help improve the outcome.

 

Your Insurance Claims Advocate in North Carolina

If you live in North Carolina and are dealing with property damage, you do not have to face the insurance process alone. TL Public Adjusting is here to serve as your trusted insurance claims advocate, guiding you through every step with clarity and confidence.

Contact TL Public Adjusting today for a free consultation and learn how professional public adjusting and expert estimating services can help protect your interests and your property.

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Why Work With a Public Adjuster for Insurance Claims?

Homes with severe damage to their roofs after a tornado moved through
Reviews

What others say

We work hard to help our clients during some of the most difficult times in their lives. Our clients are important to us, and so is what they have to say.

More reviews

My family and I couldn’t have asked for a more dedicated individual then Tom to handle out house fire. It was a long process but he was always encouraging and walked with us (figuratively) to the next step of the process.

– S. Martinez

I really enjoyed this conference and I’ve learned a lot because they cover so many aspects of the business, simply amazing!If your insurance company shorted you money on your claim? Then, TL public adjusting is who you should use. They got your back.

– James O.

TL Public Adjusting is a pleasure to deal with and knowledgeable in all areas.

– ROBIN GREEN

TL got us more on our claim then we thought we could get.

– Nathalie Brooks